If this doesn't work for you, keep in mind China has other payment options. If you have an older bank account that you registered with your previous passport, and you are using your new passort to register WeChat pay it won't work. The phone number and passport number registered with your bank must match the data you enter on WeChat.Your best option then is to register a new bank account with the exact same name as on WeChat If you used a middle name on your bank card but not on WeChat, you are out of luck. The name on your bank card must match exactly the name on registered on WeChat.
If you are having trouble adding a bank card, here is what that usually boils down to: They’re asking you to do this because you shouldn’t be sending/receiving money from/to strangers with a newly created WeChat pay account to risk not getting blocked by their fraud detection. Go to the WeChat app and type WeChat Team in the search box. Once WeChat confirmation is received, ask three friends from existing contacts to send you small payment, receive payment to WeChat money. There's screenshots going around WeChat groups from another conversation with the WeChat support team that also suggests the following. 1) Withdraw all your money from WeChat in Balance > WithdrawĢ) Go to Payment Managment (the 3 dots on the top of the Pay page), and cancel all Auto-Deducation Services.Ĥ) Go to " Payment Managment" again and cancel WeChat Pay.ĥ) Set up WeChat Pay again by adding a new bank Card Please note that all your payment history will be deleted. This assumes that your WeChat pay was working fine until yesterday and that you currently have a bank card linked to your WeChat account. The correct way should be to know the registered address of the payment platform, and then call 12363 to the Peoples Bank of China to file a complaint. They should be answering daily 8am to 6pm. If this doesn't solve the problem, please contact WeChat support at 95017, choose 0 from the menu, then 9 for English. Long story short, you have to cancel WeChat Pay and set it up all over again. So, here's what you have to do to fix this problem if you are experiencing it. This is Tencent's, and the official has made clear its position before.Recent upgrading of banking regulations by the government has led to some trouble with the new version of WeChat. However, we need to remind you that the account does not belong to the user. PS: the incident has been clarified, and the user's funds will not be small. WeChat Official Account must be verified in order to unlock the following features: WeChat Pay Release Mini register - WeChat Frozen WeChat account. The monetary fund corresponding to the prepaid value belongs to the user. Wechat payment must guarantee the safety of users' funds!Īccording to the relevant provisions of the administrative measures for online payment business of non bank payment institutions, The fund recorded in the user payment account is essentially the prepaid value entrusted by the user to wechat payment for safekeeping and the ownership belongs to the user. Wechat payment has a perfect fund risk guarantee mechanism, Please remember: your money is your money!
In response to this, Tencent's official response tonight: Tencent has no right to freeze users' funds. Wang to apologize and unsealed her wechat account.Īfter this incident, there are more questions about Tencent on the Internet, especially those involving fund security. After being exposed to the media and the Internet, Tencent contacted Ms.
Wang's 300000 funds have been frozen, which has not been solved after more than 10 times of communication. From here, select Cards, which will direct you to the next screen where you can add your local bank card to your. Go ahead and open WeChat on your phone, find the Me section on the bottom and then tap Wallet. Wang's account was suspected of illegal transactions, which restricted some collection functions, and then directly frozen nearly 300000 funds in her account. In this case, in order to open your WeChat Wallet, all you need to do is link your local bank card to your account. Wang of Fuzhou usually runs an advertising company, and often uses wechat to collect money. If wechat seals your account one day, what about the money in it? Today, there's an example of the freezing of fundsBut Tencent responded that the user funds must belong to the user. Tencent's wechat has more than 1 billion users, and almost all domestic smart phones can't help using wechat, and wechat payment is also bundled.
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